Re:member is the Scandinavian credit- and loan enabler with the well-chosen tagline ”make it happen”. We helped Re:member to define a strategy with a clear brand position statement and make sure that the digital User Experience delivered on this promise.
The purpose of the redesign was to the increase the customer conversion rate by making the Re:member offer easy to understand and the content attractive and accessible.
The customer journey was completely redesigned and the identity updated with guidelines for implementation throughout the organisation. The result: a simplified and improved feed - and happier customers.